Is there Uber in Azerbaijan? A Complete Guide to Transport

Is there Uber in Azerbaijan? No, Uber is not available in Azerbaijan or at least, not the global Uber service that most would be familiar with. The ride-hailing service previously operated in the country but now a limited, local version of Uber (Uber AZ) operates only in major centers like Baku. Travelers looking for transportation options in Azerbaijan may need to consider alternative ride-sharing services, taxis, and public transport.

Welcome to Azerbaijan, a country known for its rich cultural heritage, stunning landscapes, and modern metropolis blended with ancient architecture. While Uber may not be really available throughout Azerbaijan, the country offers various transportation options that cater to both locals and tourists. From the bustling streets of Baku to the serene landscapes of the Caucasus Mountains, navigating through Azerbaijan can be a seamless experience with the right information on hand. This guide aims to provide you with a comprehensive overview of the transport options available in Azerbaijan, ensuring your travels are smooth and enjoyable.

Is There Uber in Azerbaijan?

The original global Uber app is not currently available in Azerbaijan. Like other countries in the region, the popular ride-sharing service has struggled to establish a foothold here. Instead, a local app, Uber AZ, is available on Apple and Android.

The app works like traditional Uber to connect riders with third party drivers but has limited functionality, and many users have complained about issues with the interface and the reliability of drivers.

While having the app pre-downloaded on your phone may offer one option for navigating Azerbaijan, travellers may also be prepared to employ alternative transport options.

The absence of a reliable Uber service has paved the way for local ride-hailing services and traditional taxis to dominate the market. These alternatives have filled the gap left by Uber, offering various services ranging from standard sedans to more luxurious vehicle options. While Uber AZ’s platform provides a familiar interface for many travelers, the local services in Azerbaijan have developed robust systems to cater to the transportation needs of both residents and visitors.

How Much Does Uber Cost in Azerbaijan?

Uber AZ is extremely affordable, with rides often costing less than 0.50 AZN per kilometer. For example, an Uber from the Heydar Aliyev International Airport to downtown Baku, 20 kilometers away, often costs under 10 AZN ($6 USD).

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Are There Other Ride-sharing Apps in Azerbaijan?

In addition to Uber AZ, Azerbaijan’s transportation market has seen the rise of several alternative ride-hailing services. These platforms offer similar services, providing a range of options for passengers in terms of cost and vehicle type. Here are some notable ride-sharing apps operating in Azerbaijan:

• Bolt (formerly Taxify): Bolt is a popular ride-hailing service that operates in Baku and potentially in other regions as well, although travelers should check the app prior to arrival. It offers a reliable alternative to Uber. It provides a user-friendly app interface, competitive pricing, and a wide range of vehicle options. Bolt has gained popularity for its ease of use and efficient service.
• Bolt Cost: Bolt is frequently cheaper than Uber costing as little as 5 AZN ($3 USD) for a short local trip around 10 km.
• Issues with Bolt: Despite its widespread popularity, there have been some complaints about passengers getting ripped off and harassed by drivers who don’t accept card payments, demand a higher fare than the one shown on the app, and frequently cancel when these demands aren’t met. Other scams, like claiming not to have smaller bills to provide change, are also prevalent. These problems are most often recorded around the airport and city center. Issues can be avoided by ordering slightly more expensive, but more reliable ‘Comfort’ rides.
  • Website: Bolt
• YanGo: YanGo, operated by the Russian tech giant Yandex, is another significant player in the Azerbaijani ride-hailing market. The app offers taxi services, car rentals, and even food delivery in some areas. YanGo is known for its comprehensive services and competitive pricing (although it may be marginally more expensive than Bolt at times). Fewer issues have been reported by travelers using Yango, especially when the ‘business’ class of ride is selected in the app.
  • Website: YandGo
• Maxim: Maxim is a lesser known but widely available service in Azerbaijan, covering not only Baku but also other regions. It offers affordable rates and a straightforward booking process, making it a favored choice for budget-conscious travelers. The downside to Maxim is that it has fewer drivers available, which can cause delays.
  • Website: Maxim

These services have filled the gap left by Uber, providing comprehensive coverage across Baku and other parts of Azerbaijan. They offer competitive pricing and a range of vehicles, catering to different needs and preferences.

Taxis in Azerbaijan

Taxis are a prevalent mode of transportation throughout Azerbaijan, especially in major cities. They offer a convenient and direct way to travel. While travelers have the option to hail a cab on the street, it is usually safest and cheapest to book ahead using a reputable taxi service.

Are Taxis Cheap in Azerbaijan?

Taxis in Azerbaijan are more expensive than ride-share apps but they are still relatively affordable, particularly when compared to Western standards. The cost, however, can vary depending on the city, time of day, and distance of the journey. In Baku, for instance, starting fares are usually around 2 AZN (approximately $1.18 USD), with additional charges per kilometer.

How Much Do Taxis Cost in Azerbaijan?

Taxis typically charge a base fare plus a per-kilometer rate. For example, in Baku, you might expect the following rates:

• Starting fare: 2-3 AZN ($1.18-$1.77 USD)
• Per kilometer: 0.70-1 AZN ($0.41-$0.59 USD)

These fares can be higher during night hours or for special requests, such as larger vehicles or luxury cars.

Do Taxis Accept Credit Cards in Azerbaijan?

While the acceptance of credit cards is increasing, cash remains the most common payment method for taxis in Azerbaijan. Some taxi companies such as Uklon, might accept credit cards, but it’s advisable to confirm before starting your journey.

How Do I Catch a Taxi in Azerbaijan?

In Baku and other major cities, you can easily hail a taxi on the street however, drivers are more likely to quote inflated fares to foreigners.

Travelers are better off pre-booking a taxi when possible. Hotels and restaurants can call a taxi for you. Alternatively, a number of taxi services offer the possibility of booking a taxi over the phone or online.

Examples of reliable taxi companies in Baku include;

• 189 Taxi – 189 Taxi offers a variety of transport solutions and have a website, an app and a phone number to make ordering a taxi simple.
• Uklon – Uklon is another service that offers a website, app and phone number to pre-book taxis

Are Taxis Safe in Azerbaijan?

Taxis in Azerbaijan are generally safe. However, it’s advisable to use reputable taxi companies or ride-hailing apps to ensure a secure and reliable service. Always check that the taxi has a functioning meter or agree on the fare before starting your trip to avoid any confusion.

Common Taxi Scams in Azerbaijan

While not overly common, taxi scams can occur, such as overcharging or taking longer routes to increase the fare. Using a ride-hailing app where the fare is pre-calculated can help avoid these issues.

Here’s a comprehensive list of potential taxi scams in Azerbaijan and brief explanations for each:

• Overcharging: Some drivers may quote prices significantly higher than the usual rate, especially to tourists unfamiliar with local fares. Always check the average rates beforehand or use a metered taxi.
• Long Routing: Drivers might take unnecessarily long routes to increase the fare. It’s helpful to have a map or GPS app to monitor your route.
• Rigged Meters: Be wary of taxis with meters that jump too quickly or start at an unusually high rate. Ensure the meter is reset in your presence before starting the journey.
• Demanding Extra for Luggage: Some drivers may ask for additional fees for carrying luggage. Confirm the total cost, including luggage, before beginning your trip.
• Refusing to Use the Meter: Drivers might refuse to use the meter and instead demand a flat rate that is often much higher. Insist on using the meter or agree on a fare upfront.
• Claiming No Change: Drivers may claim they don’t have change to keep a larger amount. Try to have small bills to avoid this situation.
• Fake Credentials: Ensure the taxi you’re using is legitimate and the driver has proper identification and licensing. Unofficial taxis may overcharge or not adhere to safety standards.
• Insisting on Unnecessary Services: Some drivers might try to take you to specific hotels, restaurants, or shops where they get commissions. Stick to your original destination unless you genuinely want to change plans.

Being aware of these scams can help you navigate taxi travel in Azerbaijan more safely and confidently. Would you like to delve into any particular aspect further, or shall we proceed to the next section?

Do I Need to Tip Taxi Drivers in Azerbaijan?

Tipping is not customary in Azerbaijan, but it is customary for passengers often round up the fare as a gesture of goodwill and there may be an expectation from drivers to do so.

Other Ways to Get Around in Azerbaijani Cities

Private transport such as rideshares and taxis are so cheap there is little reason to deal with a public transport system that can seem disorganized and hectic to those not accustomed to it. Nevertheless, for travelers on a tight budget or those wanting to immerse themselves in the local way of life, there are a variety of economical and authentic ways to navigate within cities like Baku and other urban areas in Azerbaijan.

Public Buses

• Coverage: Extensive network covering most parts of major cities and suburban areas.
• Cost: Very affordable, usually around 0.30 AZN ($0.18 USD) per trip.
• Payment: A rechargeable smart card system is available in some regions (such as Baku), and cards are usually available from metro stations.

Baku Metro

• Availability: Primarily in Baku, offering fast and frequent services across the city.
• Fare: Tickets cost 0.30 AZN ($0.18 USD) per ride, making it an economical choice for urban travel.
• Convenience: Operates from early morning until late at night, with trains running at regular intervals.

Minibuses (Marshrutkas)

Local marshrutkas typically leave from the central bus station when full, following a pre-determined route through the city. May stop at predetermined stops or be hailed along the route. May require some practice or local assistance to master.

• Flexibility: Follow fixed routes but without strict schedules, stopping on demand.
• Cost: Slightly higher than buses but still reasonable, depending on the distance.
• Popularity: Commonly used for both short trips within cities and longer journeys to suburban or rural areas.

Car Rentals

• Options: Various rental services available at airports and in city centers.
• Flexibility: Offers the freedom to explore at one’s own pace.
• Requirements: A valid driving license is required, and in many cases, an international driving permit is needed. Some agencies will only rent to drivers above a certain age or who have held a license for a certain amount of time. Check full requirements with the rental agency in advance.

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Bicycles and Scooters

• Rentals: Bike and scooter sharing services are growing in major hubs such as Baku.
• Cost-effective: Provides an affordable and environmentally friendly way to get around.
• Suitability: Best for short distances and exploring scenic city areas.

Walking

• Viability: Especially in city centers, often attractions are within walking distance.
• Experience: Walking can be a pleasant way to explore the local architecture, parks, and waterfront areas.

These transportation options offer a comprehensive way to navigate within Azerbaijani cities, catering to different needs and preferences. Each mode provides a unique perspective of the city and can be chosen based on convenience, budget, and personal preference.

How Do I Get from the Baku International Airport to the City Center?

Getting from Heydar Aliyev International Airport, Baku’s main international airport, to the city center is straightforward with several transport options available:

Aero Express Bus

An airport bus provides frequent and affordable connections to Baku but can be inconvenient for people travelling with a lot of luggage.

• Service: The Aero Express Bus, connects Heydar Aliyev International Airport with Baku’s central metro station.
• Cost: 1.50 AZN ($0.88 USD) per trip.
• Frequency: The Aero Express runs hourly between 06:00 and 23:00
• Travel Time: Approximately 30-40 minutes, depending on traffic.
• Stops: Terminal 1, Terminal 2, Surakhani Bridge, Koroglu metro station, 28 May Metro Station / Central Railway station

Taxi

• Availability: Official airport taxis are readily available outside the arrivals area.
• Cost: Fixed-rate fares to the city center, typically around 25-30 AZN ($14.71-$17.65 USD).
• Reliability: These taxis are reliable and regulated, providing a safe journey to your destination.
• Travel Time: The journey to the city center usually takes about 20-30 minutes, depending on traffic.

Car Rental

• Options: Various international and local car rental companies have desks at the airport.
• Convenience: Renting a car provides flexibility, especially for those planning to explore beyond Baku.
• Process: Travelers should have a valid driving license, and an international driving permit is often required.

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Private Transfer

• Booking: Can be pre-booked through hotels, travel agencies, or online platforms.
• Comfort: A private transfer offers a more comfortable and personalized service, ideal for those preferring a direct route to their accommodation.
• Cost: Prices vary based on the vehicle type and service level, generally starting from around 60 AZN ($35 USD).

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How to Travel Between Cities and Regions in Azerbaijan

Traveling between cities and regions in Azerbaijan offers various options, each catering to different needs and preferences.

Trains

• Operator: Azerbaijan Railways (ADY) provides intercity train services, connecting Baku with major cities like Ganja, Gabala, and Lankaran.
• Comfort and Facilities: Trains are generally comfortable, with options ranging from plush VIP carriages to standard seating.
• Cost: Prices are quite affordable, for example, a ticket from Baku to Ganja might cost around 10-15 AZN ($5.88-$8.82 USD).
• Booking: Tickets can be purchased online through the ADY website or at railway stations.
• More Information: See the ADY website for the table, tickets, and information.

Buses

• Network: A comprehensive bus network connects Baku with all major towns and cities across Azerbaijan.
• Bus Stations: The main bus terminal in Baku is the International Bus Terminal, from where you can catch buses to various destinations.
• Cost: Bus travel is economical, with fares depending on the distance and service type. For instance, a bus journey from Baku to Ganja might cost around 8-12 AZN ($4.71-$7.06 USD).
• Comfort: Buses range from basic to more comfortable coaches, with some offering amenities like air conditioning and Wi-Fi.

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Minibuses (Marshrutkas)

• Flexibility: Minibuses or marshrutkas provide a more flexible and often quicker way to travel between cities.
• Cost: They are usually slightly cheaper than buses but more expensive than trains, with the price depending on the distance.
• Availability: Found at bus stations or designated marshrutka stands, they leave when full, which can mean more frequent departures than scheduled buses.

Car Rental

• Freedom to Explore: Renting a car offers the most flexibility, allowing for exploration of remote areas and travel at your own pace.
• Cost: Rental prices vary, starting from around 40-50 AZN ($23.53-$29.41 USD) per day, excluding fuel.
• Requirements: A valid driving license and often an international driving permit are needed, along with a credit card for the rental deposit.

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Domestic Flights

• Airports: Besides Baku, cities like Ganja, Gabala, and Nakhchivan are served by domestic flights.
• Airlines: Operated by Azerbaijan Airlines (AZAL) and other local carriers.
• Cost: Domestic flights are a faster, albeit more expensive, option compared to ground transportation. For example, a flight from Baku to Ganja may cost around 60-100 AZN ($35.29-$58.82 USD).

These options make traveling between cities and regions in Azerbaijan relatively easy and accessible, catering to a range of budgets and time constraints.

Is There Uber Eats in Azerbaijan?

Uber Eats does not operate in Azerbaijan. However, the country has seen a rise in local and international food delivery services that provide a wide range of culinary options to residents and visitors. Here are some popular alternatives:

Glovo

• Service: Glovo operates in some areas of Azerbaijan, offering delivery from a wide range of restaurants, as well as groceries and other goods.
• Website: Glovo
• App: Available on App Store and Google Play.

Wolt

• Service: Wolt is another international delivery service that has expanded its operations to Azerbaijan, providing access to numerous local and international eateries.
• Website: Wolt
• App: Available on App Store and Google Play.

These services offer convenient, app-based food ordering and delivery, covering a wide range of cuisines and price points, making it easy for users to enjoy a variety of meals delivered directly to their location. Additionally, many restaurants offer there own delivery in house.

Final Thoughts on Uber and Transportation in Azerbaijan

While Uber may not be as a reliable option in Azerbaijan as it is elsewhere, the country boasts a robust transportation network that caters to a wide range of preferences and needs. From the efficient and widespread public buses and metros in urban centers like Baku to the scenic and leisurely train journeys connecting major cities, Azerbaijan offers diverse transit options. For those preferring direct and private travel, taxis, car rentals, and private transfers are readily available and provide a comfortable way to navigate the region.

Alternative ride-hailing services like Bolt and Yandex Go have successfully filled the gap left by Uber, ensuring that residents and visitors alike have access to convenient and reliable transportation services. Furthermore, the evolution of food delivery services, with platforms like Glovo and Wolt, reflects the country’s adaptability and the growing demand for such conveniences.

Navigating Azerbaijan, whether it’s the bustling streets of Baku or the picturesque landscapes of the countryside, can be a seamless and enjoyable experience with a little planning and understanding of the local transportation landscape. The absence of Uber is hardly felt, thanks to the plethora of alternatives that ensure mobility and connectivity across this vibrant and culturally rich nation.