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No, Uber is no longer available in Bali. The service was discontinued in 2018 following a merger with Grab, another ride-hailing app. Since then, travelers and residents have adapted to using a variety of other transportation options available on the island.

When exploring the tropical paradise of Bali, Indonesia, many travelers ask, “Is there Uber in Bali?” While Uber once operated on the island, its services were phased out in 2018 after the company sold its Southeast Asia operations to Grab. This move marked a significant shift in the local transportation landscape, compelling both visitors and locals to look for alternative means of getting around. Bali, known for its stunning beaches, vibrant culture, and lush landscapes, offers a range of transportation options to navigate its scenic yet sometimes challenging terrain. This guide will delve into the current state of ride-hailing services, traditional taxis, and other modes of transport, ensuring you can make the most of your time in Bali without transportation woes.

Is There Uber in Bali?

cartoon of man ordering a taxi, a large phone shows the different options for different taxis
Image by storyset on Freepik

Uber is no longer operational in Bali. The service ceased its operations on the island in 2018 after Uber sold its Southeast Asia business to Grab, a regional competitor. This acquisition meant that Uber’s app and services were phased out in favor of Grab’s platform, significantly changing the landscape of ride-hailing services in Bali and across Southeast Asia.

Why Uber Is Not in Bali

The discontinuation of Uber in Bali was part of a larger strategic move by the company to consolidate its operations and reduce competition in the Southeast Asian market. This region has seen intense competition among ride-hailing services, and the merger with Grab was seen as a way for Uber to maintain a stake in the market’s growth without direct involvement.

What It Means for Visitors

For visitors, the absence of Uber means adapting to the local transportation options available. While this might initially seem like an inconvenience, Bali offers a variety of alternatives that can cater to the needs of tourists and ensure they can navigate the island effectively:

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Are There Other Ride-sharing Apps in Bali?

With Uber no longer available in Bali, two major ride-sharing apps have risen to prominence, catering to the needs of both locals and visitors: Grab and Gojek. These apps have filled the gap left by Uber, offering comprehensive transportation services across the island.

Grab in Bali

Since taking over from Uber, Grab has become the number one rtide share app in Bali, and offers a diverse range of services.

How to Use: Grab offers an app with a user-friendly interface where you can choose from various services, such as GrabCar for private car rides and GrabBike for quicker motorbike rides. Users can see the fare before booking, ensuring transparency.

Services: Grab offers a variety of transportation options in Bali beyond standard car rides, catering to different needs and preferences. Here’s a closer look at these offerings:

  • GrabBike: This service offers quick and efficient motorbike rides, ideal for solo travelers looking to navigate Bali’s traffic more swiftly. It’s a popular choice for short distances or when you’re in a hurry. Motorbikes are a staple of Southeast Asian transportation, offering an authentic experience.
  • GrabCar: Private car service suitable for passengers looking for comfort and privacy. It’s available in different sizes, accommodating solo travelers or groups.
  • GrabExpress: A courier service for sending documents and parcels across the island. This is particularly useful for visitors who may need to send souvenirs back to their accommodation or have documents delivered quickly.
  • GrabCar Plus & GrabCar Premium: These services offer rides in more premium vehicles, ideal for business travelers or those looking for a more upscale travel experience.
  • Grab 6-seaters: For groups traveling together, Grab offers larger vehicles that can accommodate more passengers and luggage, perfect for families or groups of friends.

Download the Grab App

Cost: Grab fares in Bali are competitive and vary based on distance, type of service, and demand. For example, from Ngurah Rai International Airport to Seminyak might cost around IDR 80,000-100,000 (approximately 5-7 USD) for a GrabCar. Prices are subject to change based on traffic conditions and peak hours.

Other Relevant Info: Grab operates widely across Bali, but certain areas have restrictions due to local regulations or objections from traditional taxi operators. It’s advisable to check the app for service availability based on your location.

Gojek in Bali

Gojek is another popular rideshare app, and it can be worthwhile having both apps to compare prices and waiting times for drivers as well as getting access to more promotions.

How to Use: Similar to Grab, Gojek offers various services through its app. Users can select a variety of services, enter pickup and drop-off locations, and see the fare upfront.

Download the Gojek App

Services:

  • GoRide: Gojek’s motorbike service is very similar to GrabBike, offering an efficient and cost-effective way to get around, especially useful for beating the traffic in busier areas.
  • GoCar: This service provides private car rides, similar to GrabCar, catering to those who prefer traveling in the comfort of a car. GoCar is suitable for individuals or small groups.
  • GoBluebird: In a unique partnership with Bluebird taxis, Gojek allows users to book traditional Bluebird taxis through its app. This collaboration combines the convenience of app-based booking with the reliability of Indonesia’s most reputable taxi service.
  • GoSend: Gojek also offers a courier service, similar to GrabExpress, allowing users to send items across the island quickly and reliably.
  • GoBox: For larger deliveries or when needing to transport bigger items, GoBox provides a solution with vehicles capable of handling bulkier loads.

Cost: Gojek prices are comparable to Grab’s, offering affordable rates for short and long distances. For instance, a motorbike ride (GoRide) within the city might cost as low as IDR 20,000-30,000 (around 1.40-2 USD), depending on the distance.

Other Relevant Info: Gojek’s availability can also vary in certain areas due to local restrictions. The app’s wide range of services makes it a versatile option for various needs beyond transportation, such as food delivery and mobile payments.

Tips for Using Ride-sharing Apps in Bali

  1. Connectivity: Ensure you have a local SIM card or a reliable internet connection to use these apps, as Wi-Fi may not be available everywhere. You can buy an e-sim online or grab a physical prepaid sim on arrival from the Denpasar International Airport.
  2. Payment Options: Both Grab and Gojek allow for cash and cashless payments. Adding a credit card to the app can make transactions smoother, but cash is also widely accepted.
  3. Be Aware of Local Sentiments: In some areas, especially those dominated by traditional taxi services, using ride-sharing apps may be met with resistance. Be discreet when ordering a ride and consider walking to a nearby location away from taxi stands.
  4. Safety: Always check the driver’s details and vehicle registration on the app before getting into the vehicle. Share your trip details with someone you trust for added security.

By understanding how to utilize these ride-sharing services, visitors can enjoy a convenient and cost-effective way to explore Bali’s beautiful landscapes, vibrant culture, and tourist attractions.

Taxis in Bali

ride share taxi app with taxi with backdrop of a city
Image by Freepik

In Bali, taxis remain a significant part of the island’s transportation network, serving as a reliable option for both locals and tourists. The landscape of taxi services in Bali is diverse, ranging from official taxi companies to local drivers offering personalized services.

Are Taxis Cheap in Bali?

The cost of taxis in Bali can vary widely depending on the company, the distance of the journey, and whether the meter is used. Generally, taxis are considered an affordable option for getting around, especially for short distances within tourist areas. However, for longer distances, or when traveling from one part of the island to another, costs can add up.

How Much Do Taxis Cost in Bali?

Most legitimate taxi companies in Bali use meters, which start with a base fare of around IDR 7,000 (approximately 0.50 USD) and charge about IDR 6,500 (approximately 0.45 USD) per kilometer thereafter. An example fare might be from Ngurah Rai International Airport to Seminyak, which could cost around IDR 80,000 to 100,000 (approximately 5.50 to 7 USD) depending on traffic conditions.

Do Taxis Accept Credit Cards in Bali?

Credit card acceptance varies among taxi companies. The larger, more established companies like Blue Bird are more likely to accept credit cards, while smaller operators and independent drivers may only accept cash. Confirming payment methods before starting your journey is always a good idea.

How Do I Catch a Taxi in Bali?

  • Hailing on the Street: It’s often possible to hail a taxi directly from the street in busy areas. Look for well-maintained cars with company logos and ensure they use the meter.
  • Taxi Stands: You’ll find official taxi stands at major tourist spots, shopping centers, and the airport. These stands usually have a queue system.
  • Hotel Bookings: Most hotels can arrange a taxi for you, often with a fixed price agreed upon in advance.
  • Taxi Apps: The Blue Bird Group, one of the most reputable taxi companies in Bali, offers an app through which you can book rides.

Are There Taxi Apps in Bali?

Yes, the Blue Bird taxi company has its own app, which allows for easy booking and tracking of your taxi. The app is user-friendly and supports cash and credit card payments. It’s a reliable option for those who prefer the convenience of booking through their smartphone.

  • Blue Bird Taxi App:
    • Download: Available on the Apple App Store and Google Play Store.
    • Features: Real-time tracking, fare estimates, and easy payment options.

Download the Blue Bird Taxi App

Are Taxis Safe in Bali?

Taxis in Bali, especially from reputable companies like Blue Bird, are generally safe. However, as with any destination, it’s wise to be cautious, particularly with unofficial taxis. Always ensure the taxi uses a meter or agree on a fare in advance to avoid overcharging.

Common Taxi Scams in Bali?

  • Refusal to Use Meter: Some drivers may refuse to use the meter and instead try to negotiate a higher fixed price.
  • Taking Longer Routes: Unscrupulous drivers might take longer routes to increase the fare.
  • Impersonating Reputable Companies: Be wary of taxis that mimic the appearance of reputable companies like Blue Bird but lack official branding or identification.
  • No Change: After reaching your destination, when it’s time to pay, the driver claims not to have change for larger bills. This might pressure you into paying more than the fare. Always try to carry small denominations with you.
  • Tampered Meters: Some taxis might have meters that run faster than they should, significantly increasing the fare over a short distance. This is more common in unregistered taxis. Opting for taxis from reputable companies like Blue Bird can help avoid this issue, as can being aware of how much fares should cost.
  • Extra Fees: A driver might charge extra fees for luggage, claiming it’s a company policy or standard practice, even when no such fees exist. Before loading any bags into the taxi, confirm whether there will be any additional charges for luggage. If you’re using a service like Blue Bird, check their policy in advance; reputable companies usually do not charge extra for standard luggage amounts.
  • Insistence on Specific Hotels or Attractions: Some drivers may insist on taking you to a particular hotel, restaurant, or tourist attraction, claiming your chosen destination is closed, fully booked, or not worth visiting. This is usually because they receive commissions for bringing in customers. Stay firm on your destination. If you need to change plans, consult a trusted source like a guidebook or online review site rather than relying solely on the driver’s recommendation.

Do I Need to Tip Taxi Drivers in Bali?

Tipping is not standard in Bali, and drivers do not expect tips. However, rounding up the fare or leaving a small tip for excellent service is always appreciated.

Other Ways to Get Around Bali

Bus and bus driver at a bus stop

Other Ways to Get Around Bali

Bali offers a diverse range of transportation options beyond taxis and ride-sharing apps, catering to different preferences, budgets, and travel needs. Here’s a comprehensive overview of alternative modes of transport on the island:

Scooter and Motorcycle Rentals

  • Overview: Renting a scooter or motorcycle is a popular choice among tourists for its flexibility and ability to navigate through traffic. It’s ideal for exploring Bali’s scenic routes at your own pace.
  • Cost: The rental cost varies but typically ranges from IDR 50,000 to 70,000 per day (approximately 3.50 to 5 USD). Prices may be lower for longer rental periods.
  • How to Use: Valid international driving permits (IDP) with a motorcycle endorsement are required by law for foreigners driving in Bali. Always wear a helmet and exercise caution, especially if you’re not experienced with riding in Southeast Asia’s traffic conditions.
  • Where to Find: Scooter and motorcycle rentals are widely available throughout Bali. Many hotels and guesthouses offer rentals directly, or they can recommend reputable rental agencies nearby.
  • Car Rentals
  • Overview: Car rentals in Bali offer a comfortable and flexible way to explore the island, ideal for families, groups, or those planning extensive travel across Bali.
  • Cost: Daily rental rates start from approximately IDR 200,000 to 300,000 (around 14 to 21 USD), excluding fuel. Prices can vary based on the car model and rental duration.
  • How to Use: An international driving permit (IDP) along with your national driving license is required for driving in Bali. Rentals can be arranged through online platforms, local and international rental agencies, or hotel concierge services.
  • Where to Find: Car rental services are widely available across Bali, especially in tourist hubs like Denpasar, Kuta, Seminyak, and Ubud. Booking in advance online can often secure better rates and guarantee car availability.
  • Considerations: Navigating Bali’s roads requires caution due to traffic congestion and varying road conditions. Parking can be challenging in busy areas, and it’s advisable to ensure your rental includes comprehensive insurance coverage.
  • Renting a car in Bali provides the liberty to discover the island’s diverse attractions on your own schedule, from its tranquil beaches and rural villages to the vibrant nightlife and cultural sites. Opting for a car rental can enhance the travel experience, offering convenience, safety, and comfort for all kinds of travelers.

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Bicycle Rentals

  • Overview: For those who prefer a leisurely pace or are environmentally conscious, bicycles are a great way to explore Bali’s rural landscapes, rice terraces, and beach paths.
  • Cost: Bicycle rental prices range from IDR 20,000 to 50,000 per day (approximately 1.40 to 3.50 USD).
  • How to Use: Bicycles can be rented from numerous outlets across Bali, including hotels, rental shops, and some ride-sharing apps.
  • Where to Find: Look for rental shops in tourist areas like Ubud, Canggu, and Sanur, where cycling is a popular activity.

Private Drivers and Cars

  • Overview: Hiring a private driver with a car is a comfortable and convenient way to explore Bali, especially for group travel or family outings. Drivers often serve as informal guides, providing insights into local culture and recommendations for places to visit.
  • Cost: Hiring a private car with a driver can cost anywhere from IDR 500,000 to 800,000 per day (approximately 35 to 56 USD), including fuel.
  • How to Use: Book through a reputable travel agency, your accommodation, or directly with drivers recommended by other travelers. Always confirm the inclusions, such as fuel and parking fees, to avoid surprises.
  • Where to Find: Recommendations from your accommodation or online travel forums like TripAdvisor can be valuable for finding reliable services.

Public Buses and Bemos

  • Overview: Bali’s public bus network, including smaller minibuses known as “bemos,” connects major towns and tourist destinations. While more time-consuming, they offer a glimpse into local life at a low cost.
  • Cost: Fares depend on distance but are generally very affordable, ranging from IDR 5,000 to 20,000 (approximately 0.35 to 1.40 USD).
  • How to Use: Public buses and bemos have set routes but not always fixed schedules. It’s best to ask locals or at your accommodation for the most current information on routes and timings.
  • Where to Find: Major bus terminals are located in Denpasar, Ubud, and other key locations. Bemos can often be hailed on the side of the road in rural and suburban areas.

Boat Services

  • Overview: For visiting Bali’s surrounding islands, such as Nusa Penida, Nusa Lembongan, or the Gili Islands, boat services are available, ranging from speedboats to public ferries.
  • Cost: Prices vary widely based on the destination and type of service, with speedboat transfers to nearby islands starting from around IDR 300,000 (approximately 21 USD) one-way.
  • How to Use: Tickets can be purchased online, through travel agents, or directly at the docks. It’s advisable to book in advance during peak travel seasons.
  • Where to Find: Major departure points include Sanur, Padang Bai, and Serangan.

Each transportation option in Bali offers a unique way to experience the island’s diverse landscapes and cultures. Whether you prefer the independence of a scooter, the comfort of a private car, or the adventure of public transport, Bali’s extensive network ensures you can explore this beautiful destination at your own pace and preference.

How Do I Get from Ngurah Rai International Airport to the City Center?

Passengers with luggage in airport flat illustration
Image by pch.vector on Freepik

Ngurah Rai International Airport, also known as Denpasar International Airport, is the main gateway for travelers visiting Bali. Located in the southern part of the island, near the capital city of Denpasar and close to popular tourist destinations like Kuta, Seminyak, and Jimbaran, the airport serves as a crucial hub for accessing Bali’s many attractions. Here are the primary ways to get from Ngurah Rai International Airport to Bali’s city center and surrounding areas:

Private Transfer

  • Overview: Private transfers offer a convenient and stress-free way to get from the airport to your accommodation. This service can be booked in advance, with a driver greeting you upon arrival.
  • Cost: Prices vary based on destination and vehicle type but expect to pay from IDR 200,000 to 400,000 (approximately 14 to 28 USD) for a transfer to Seminyak, Kuta, or nearby areas.
  • How to Use: Book through your hotel, an online travel agency, or direct booking platforms before your arrival.
  • Where to Find: Your driver will typically meet you at the arrivals hall, holding a sign with your name.

Taxi

  • Overview: Official airport taxis operate on a fixed-price basis, offering a reliable and regulated option for travelers.
  • Cost: Fares are predetermined based on zones. For example, a taxi to Kuta may cost around IDR 100,000 (approximately 7 USD), while a trip to Ubud could be around IDR 300,000 (approximately 21 USD).
  • How to Use: Purchase a taxi voucher at the official taxi counter located in the arrivals hall before proceeding to the designated taxi area.
  • Where to Find: Head to the official taxi stand outside the arrivals area after purchasing your voucher.

Ride-Sharing Apps (Grab/Gojek)

  • Overview: While direct pickups by ride-sharing services at the airport are restricted, Grab and Gojek offer a competitive and convenient alternative if you’re willing to walk a short distance from the airport.
  • Cost: Fares are competitive, often cheaper than traditional taxis, with the price depending on your exact destination and the time of day.
  • How to Use: After landing, connect to the airport Wi-Fi to book your ride. You may need to walk to a designated pickup point outside the airport premises.
  • Where to Find: Designated pickup points for ride-sharing services are typically located just outside the airport complex.

Public Bus

  • Overview: A public bus service, known as Trans Sarbagita, can take you to major areas in Bali, although it might not be the most convenient option if you have a lot of luggage or if your destination is not along the bus route.
  • Cost: The fare is very affordable, at around IDR 3,500 (approximately 0.25 USD) for a single journey.
  • How to Use: Buses run at scheduled times. Be prepared for a less frequent schedule and potential delays.
  • Where to Find: The bus stop is located outside the airport terminal. Look for signs or ask at the information desk for directions.

Rental Car

  • Overview: Renting a car from the airport can be an excellent option for those comfortable with driving in Bali.
  • Cost: Rental prices vary widely depending on the type of vehicle and rental period. Expect daily rates to start from around IDR 200,000 (14 USD).
  • How to Use: Book in advance online or rent directly at the airport. An international driving permit is required.
  • Where to Find: Car rental counters are located in the arrivals hall, with most major rental companies represented.

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Each of these options offers different benefits, whether you’re looking for convenience, budget-friendliness, or flexibility. Consider your needs, budget, and comfort level when choosing how to get from Ngurah Rai International Airport to your destination in Bali.

Is There Wi-Fi Available at Ngurah Rai International Airport

Ngurah Rai International Airport (Denpasar Airport) provides passengers with free Wi-Fi, facilitating the arrangement of ground transportation upon arrival in Bali. This service is essential for travelers looking to book ride-sharing services like Grab or Gojek, contact private transfer services, or inform their accommodation of their arrival details.

Is There Uber Eats in Bali?

Cartoon image of a man and his phone showing food delivery options

No, Uber Eats is not available in Bali. After Uber sold its Southeast Asian operations to Grab in 2018, its ride-sharing and food delivery services, including Uber Eats, were phased out in the region. However, Bali has adapted well to this change, with several alternative food delivery services stepping in to fill the gap left by Uber Eats.

Alternatives to Uber Eats in Bali

GrabFood

  • Overview: As part of the Grab app, GrabFood is the direct successor to Uber Eats in Bali, offering a wide range of food delivery options from local warungs to international restaurants.
  • How to Use: Users can order food through the Grab app, available for download on both iOS and Android devices. After setting your delivery location, you can browse through the list of available restaurants, place your order, and track the delivery in real-time.
  • Availability: GrabFood has a significant presence in Bali, covering major areas like Denpasar, Kuta, Seminyak, Ubud, and more.

GoFood

  • Overview: GoFood, provided by Gojek, is another popular food delivery service in Bali. It boasts a comprehensive selection of dining options, from traditional Balinese cuisine to fast food and international dishes.
  • How to Use: Accessible through the Gojek app, customers can select GoFood to explore nearby restaurants, customize their orders, and enjoy real-time tracking of their delivery.
  • Availability: GoFood has extensive coverage in Bali, ensuring that most areas of the island have access to its service.

Tips for Using Food Delivery Services in Bali

  • Explore Local Cuisines: Both GrabFood and GoFood offer an excellent opportunity to explore Bali’s rich culinary landscape, including local delicacies and specialties.
  • Payment Options: These apps typically accept various payment methods, including cash on delivery, credit/debit cards, and mobile wallets, providing flexibility for residents and visitors alike.
  • Promotions and Deals: Keep an eye out for promotions, discounts, and deals offered by these apps, which can provide significant savings on your orders.

While Uber Eats is not available in Bali, the island’s food delivery scene is vibrant and diverse, thanks to services like GrabFood and GoFood. These platforms offer convenience and a taste of Bali’s culinary diversity, all at the touch of a button.

Final Thoughts on Uber and Transportation in Bali

In conclusion, while Uber’s ride-sharing and food delivery services are no longer available in Bali following its exit from Southeast Asia in 2018, the island’s transportation and food delivery landscapes have quickly adapted, offering residents and visitors a variety of alternatives. Grab and Gojek have risen as the leading ride-sharing services in Bali, providing not only transportation solutions with GrabCar, GoCar, and their respective motorcycle options but also extensive food delivery services through GrabFood and GoFood. These platforms have seamlessly filled the void left by Uber, ensuring that travelers can still enjoy convenient, efficient, and affordable ways to navigate the island and savor its culinary delights.

For those exploring Bali, whether it’s the bustling streets of Seminyak, the serene landscapes of Ubud, or the coastal views of Uluwatu, the availability of reliable transport and food delivery services like Grab and Gojek enhances the travel experience. These services not only facilitate easier movement across Bali’s diverse regions but also bring the island’s rich tapestry of food right to your doorstep, offering a taste of local cuisine and international dishes alike.

Moreover, Bali’s comprehensive array of transportation options extends beyond ride-sharing, encompassing traditional taxis, private drivers, scooter rentals, and public buses, ensuring that every traveler’s needs are met. Whether you prefer the independence of renting a scooter, the comfort of a private car, or the affordability of public transport, Bali’s well-rounded transportation network supports a range of preferences and budgets.

Navigating Bali without Uber is feasible and an opportunity to engage more deeply with the island’s offerings. From the ease of arranging a ride to the airport to discovering a hidden gem of a restaurant through a food delivery app, the alternatives to Uber in Bali provide a seamless blend of convenience and local charm. As the island continues to welcome visitors from around the globe, its transportation and food delivery ecosystems stand ready to enhance the Bali experience, making every journey as enjoyable and hassle-free as possible.

Whether you’re planning your first visit to the island or you’re a seasoned traveler to Bali, the wealth of options for getting around and dining in ensures that your stay will be filled with ease, exploration, and culinary delights. Bali’s adaptability and embrace of technology in the transport and food sectors are a testament to the island’s commitment to offering an unforgettable experience to all who tread its shores.

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