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Yes, Uber is available in Puerto Plata, Dominican Republic, and is often advertised at a fraction of the price of alternative transport options. However, Uber in Puerto Plata works a little differently and includes negotiating a fare with drivers. Travelers should know exactly how Uber works here and all the transport options available to them when visiting Puerto Plata.

Puerto Plata, a charming city on the northern coast of the Dominican Republic, is famous for its picturesque landscapes and historic architecture. If you are traveling to this beachside paradise, you might be wondering how you are going to get around and if there is an Uber in Puerto Plata.

Indeed, Uber is here, and getting around the city is convenient for both tourists and residents. However, there are some unique quirks to how the popular rideshare app functions in the Dominican Republic, and in some cases, travelers may want to consider some of the other transport options here. This article delves into the details of Uber services in Puerto Plata, along with other transportation options available in the city.

Is There Uber In Puerto Plata?

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Uber is indeed operational in Puerto Plata. It was introduced as part of Uber’s expansion in the Dominican Republic, offering an alternative to traditional taxi services and other local transport methods.

Uber in Puerto Plata is popular for its ease of use and transparent pricing. It’s especially favored by tourists who are looking for a familiar and reliable mode of transportation.

However, there are specific issues with Uber in Puerto Plata. Recently, users have reported issues with Uber drivers aggressively negotiating fares, sometimes attempting to scam customers by charging a cash payment and collecting a second credit card payment, and using vehicles in questionable condition.

Another issue with Uber in Puerto Plata is a lack of Uber vehicles and drivers. There aren’t as many drivers available in Puerto Plata as in other parts of Santo Domingo.

Are Ubers Cheap in Puerto Plata?

Compared to traditional taxis, Ubers in Puerto Plata are generally more affordable. This cost-effectiveness is one of the reasons for its popularity among both locals and visitors. The pricing of Uber rides is competitive, making it an attractive option for those looking to travel within the city on a budget.

However, it’s important to note that while Uber provides a trip estimate, the final fare is by negotiation. Thus, the indicated fare is often just a starting point. Many drivers ask for double or even triple this amount.

How Much Does Uber Cost in Puerto Plata?

Indicative Uber fares in Puerto Plata are calculated based on a standard formula which includes a base fare plus charges per minute and per kilometer traveled. An example fare, such as traveling from Gregorio Luperón International Airport (Puerto Plata’s main airport) to the city center, would typically range from DOP 400 to DOP 600 (approximately $7 to $10 USD).

Once again, the final fare is by agreement between the passenger and driver thus the driver may ask for more. Many riders have reported being asked for two or three times the indicative fare which in the case of the above example would be DOP 800 – DOP 1800 or (approximately $14 to $30 USD)

How Do You Pay for Uber in Puerto Plata?

In Puerto Plata, Uber accepts various forms of payment, including major credit cards, debit cards, and cash. This flexibility is convenient for both locals and international travelers.

While multiple payment methods are available through the app, drivers may prefer or even insist on cash payments.

Common Uber Issues in Puerto Plata

While Uber is generally reliable in Puerto Plata, there are some known issues, as mentioned above.

Uber Acuerdo – Fare Negotiation

You’ll notice in the Uber app a small icon of shaking hands above the available rides which are labeled ‘Acuerdo’. This means that fares are negotiated between driver and passenger through the app.

An initial indicative fare is provided; passengers can offer this (or another) amount to a driver who can, in turn, accept, reject or counter the fare. In this way passenger and driver can find an agreed fare.

Whilst this function is a little bit better than negotiating face to face, it still removes part of the appeal of using the traditional Uber model which offers transparent set price fares without additional steps.

Lack of Drivers

One issue with Uber in Puerto Plata is that there aren’t as many drivers as there are in other issues. This can create difficulty finding rides in less populated or remote areas or during busy periods. It also gives drivers an advantage in negotiating higher fares.

Old Vehicles

One common complaint about Uber in Puerto Plata has been the use of older vehicles in poor condition. Passengers with experience using Uber in other regions with a higher standard for vehicles may need to adjust their expectations or seek other modes of transport.

Do I Need to Tip Uber Drivers in Puerto Plata?

Tipping is not mandatory for Uber rides in Puerto Plata, but it is appreciated. If you receive exceptional service, a small tip is a good way to show your appreciation.

Are There Other Ride-sharing Apps in Puerto Plata?

While Uber is a popular choice in Puerto Plata, there are also other ride-sharing and taxi-hailing apps operating in the Dominican Republic that offer similar services. These alternatives provide additional options for travelers and locals, ensuring there’s a transportation solution to fit various preferences and needs.

  • Cabify: This app operates similarly to Uber, offering reliable and safe rides. It’s known for its user-friendly interface and transparent pricing. Cabify may have limited drivers in Puerto Plata. Download Cabify
  • Indrive: A relatively new player in the market, Indrive allows passengers to negotiate the fare directly with drivers. This can sometimes lead to more competitive pricing, particularly during non-peak hours. Like the other services, Indriver may suffer from a lack of drivers in Puerto Plata. Download Indrive
  • Didi: Another popular ridesharing app, Didi, also has a presence in the Dominican Republic; however, so far, they only service Santo Domingo. It is possible that they will expand this service in the future. Download Didi

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Taxis in Puerto Plata

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Traditional taxis are a ubiquitous part of Puerto Plata’s transportation system. They are readily available and can be a convenient way to travel, especially for short distances or in areas not well-served by ride-sharing apps.

Are Taxis Cheap in Puerto Plata?

Taxis in Puerto Plata are reasonably priced, though they are generally more expensive than Uber. The cost can vary depending on the distance and specific location within the city. For short trips within the city center, taxis can be an economical option, but prices may be higher for longer distances, such as traveling to or from the airport.

How Much Do Taxis Cost in Puerto Plata?

Taxis in Puerto Plata typically charge a base fare plus an additional cost per kilometer. However, it is not uncommon for taxi fares to be negotiated before the journey begins, especially for tourists. For instance, a fare from Gregorio Luperón International Airport to the city center can range from DOP 700 to DOP 1000 (approximately 12 to 17 USD). Keep in mind that these prices can fluctuate based on factors like traffic conditions and the specific route taken.

Do Taxis Accept Credit Cards in Puerto Plata?

Credit card acceptance in taxis varies. While some taxis may accept credit cards, it is more common for drivers to prefer cash payments. Confirming the payment method with the driver before starting your journey is advisable, especially if you prefer to pay with a card.

How Do I Catch a Taxi in Puerto Plata?

Taxis in Puerto Plata can be hailed on the street, found at taxi stands in popular tourist areas, or booked through a hotel concierge. In some cases, it’s possible to pre-book a taxi, especially for trips to the airport or tours around the city. Be aware that pre-booked taxis may attract a premium price.

Local Taxi and Transfer Companies in Puerto Plata

There are a range of privately run taxi companies, offering varying levels of service, here are some of the more reliable agencies and drivers;

Are There Taxi Apps in Puerto Plata?

Local taxi apps are available, providing a convenient way to book a taxi without needing to hail one on the street. These apps often include features like fare estimates and the ability to track your taxi’s arrival.

Are Taxis Safe in Puerto Plata?

Taxis in Puerto Plata are generally safe, but as with any destination, it’s important to be cautious. Opt for taxis that are clearly marked and try to use vehicles that are recommended by your accommodation or a trusted local source.

Common Taxi Scams in Puerto Plata

While taxis in Puerto Plata generally provide a reliable and convenient mode of transportation, it’s important to be aware of some common scams that can occur. Being informed can help you avoid any unpleasant situations and ensure a fair and smooth taxi experience in Puerto Plata.

  • No Meter/ Set Fares: Unlike some cities where taxis are metered, in Puerto Plata, taxis often operate on a fixed fare system. Some drivers may quote inflated rates, especially to tourists. Before starting your journey, always agree on a fare. If the fare seems too high, don’t hesitate to negotiate or find another taxi.
  • Unlicensed Taxis: Be cautious of unlicensed taxis, particularly around airports and tourist spots. These taxis may not adhere to standard rates and safety regulations. To ensure your safety and a fair rate, opt for official taxis or book through a reputable service, such as a hotel or a recognized app.
  • Switching Notes: A common scam involves the driver switching a larger note for a smaller one, then claiming you underpaid. Always be attentive and familiarize yourself with the local currency denominations when paying. Hand over the cash only when the final fare is agreed upon.
  • Long Routes: Some drivers may take unnecessarily long routes or detours to increase the fare, particularly if they realize you’re unfamiliar with the area. Using a GPS or map app to monitor your route can be helpful. If you notice deviations from the optimal route, don’t hesitate to suggest an alternative or ask the driver about it.
  • No Change Available: Drivers might claim they don’t have change for larger notes, hoping to keep the difference. To prevent this, try to carry smaller denominations or ask for the estimated fare at the beginning of your trip and prepare the exact amount.
  • Extra Charges: In some cases, drivers may try to charge extra for luggage. Verify if there are any additional charges for luggage before starting the trip, especially if you’re traveling from the airport or with a significant amount of luggage.
  • Language Barrier: Sometimes, drivers may take advantage of the language barrier to overcharge non-Spanish-speaking passengers. If possible, learn some basic Spanish phrases related to taxi travel or have a translation app handy to clarify fare details.

By being aware of these tactics and knowing how to navigate them, you can enjoy a hassle-free taxi experience in Puerto Plata. Always remember, most taxi drivers are honest, but staying informed and alert is key to avoiding the few who aren’t.

Do I Need to Tip Taxi Drivers in Puerto Plata?

Tipping taxi drivers is not obligatory but is welcomed for good service. A tip of around 10% of the fare is customary if you are pleased with the service.

Other Ways to Get Around Puerto Plata

Puerto Plata offers a variety of transportation options beyond ride-sharing and taxis, catering to different preferences and needs. Here are some of the alternative ways to explore this vibrant city:

Buses / Guaguas

Small privately owned buses or mini-vans locally known as “guaguas,” are a common and economical way to travel around Puerto Plata and to neighboring towns. They offer an authentic Dominican experience but can be less comfortable and more time-consuming than Uber or taxis. It can also be challenging to work out routes and timetables.

  • How to Ride
    • Identify Your Route: Determine the bus route that goes to your destination. You can ask locals and hotel staff or use online resources for this.
    • Wait at a Bus Stop: Buses generally have designated stops. In some cases, especially in less busy areas, you can flag down a bus as it approaches.
    • Boarding: Buses may not always stop completely, so be prepared to board quickly.
    • Inside the Bus: Buses can be crowded, and there’s usually limited space for luggage.
  • Buying Tickets
    • On the Bus: In most cases, you pay the fare directly to the driver or a conductor on the bus. Exact change is preferred.
    • Ticket Booths: For some inter-city or tourist buses, you might be able to purchase tickets at a bus station or designated ticket booths.
  • Cost: The cost of bus travel in Puerto Plata is very economical, often less than a dollar.

Motoconchos (Motorcycle Taxis)

Motoconchos are motorcycle taxis that are prevalent throughout Puerto Plata. They are a quick and inexpensive way to navigate short distances. However, they are less safe than cars, especially for those unfamiliar with riding on the back of a motorcycle. Helmets are often not provided, so this option is best used with caution.

  • Capacity: Typically, a Motoconcho can carry one or two passengers, besides the driver.
  • Hailing: Motconchos are ubiquitous throughout the streets of Puerto Plata and can be readily identified by their drivers, who often wear vests or shirts indicating they are for hire. You can easily hail one on the street.
  • Motoconcho Stands: Are often found around tourist spots, markets, bus stations, and other busy areas.
  • Ordering: Ask locals or hotel staff for recommendations on reliable Motoconcho drivers.
  • Negotiating the Fare: Always agree on the fare before starting the ride. Fares are usually very affordable, but it’s common to negotiate, especially if you are a tourist.
  • Safety First: Check if the driver has a spare helmet for you. Safety is crucial, and wearing a helmet is advised.
  • Be Clear About Your Destination: Make sure the driver understands exactly where you want to go.
  • Safety: Hold on to the bike or the driver securely. Motoconchos can navigate through traffic swiftly, which might be a bit startling for first-timers.
  • Stay Alert: Be aware of your surroundings, especially your personal belongings during the ride.
  • Pay at the End: Payment is made at the end of the ride. Having small change is helpful to avoid issues with breaking larger notes.
  • Local Advice: Consult with locals or your hotel about the going rates for Motoconchos to avoid being overcharged.
  • Short Distances: They are best for short distances within the city or to nearby locations.
  • Daytime Use: For safety reasons, it’s generally advised to use Motoconchos during the daytime.
  • Solo Travelers: They are more suited for solo travelers or two at most, considering the size of the motorcycle.

Motoconchos offer a unique way to experience Puerto Plata and are a staple of the local transportation system. They are efficient for quick trips around the city, though you should always prioritize safety and agree on fares beforehand.

Car Rentals

Car rental services are available in Puerto Plata for those who prefer self-driving. This option offers the flexibility to explore the region at your own pace. Major rental companies have offices at the airport and in the city. Remember to drive defensively, as local driving styles may differ from what you’re used to.

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Some areas of Puerto Plata are bicycle-friendly, offering a leisurely and environmentally friendly way to explore. Several hotels and rental shops provide bicycles for hire.


Puerto Plata’s city center is relatively compact and can be comfortably explored on foot, especially in areas like the Malecón and the historical district. Walking offers a close-up view of the city’s charming architecture and vibrant street life.

Each transportation method has its charm and can offer a unique perspective on life in Puerto Plata. You might find one more suitable than the others depending on your itinerary.

How Do I Get from the International Airport to the City Center?

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Gregorio Luperón International Airport is the main gateway to Puerto Plata. There are several options for traveling from the airport to the city center:

Private Transfer

Many hotels and resorts offer private transfer services for their guests. This is a convenient and stress-free option, especially if you have a lot of luggage. It is also possible to pre-book a private transfer yourself.

🔎 To Search, Compare and Book Private Transfers Use TripAdvisor

Uber and Ride-sharing Apps

Uber and other ride-sharing services operate between the airport and the city, offering a reliable and cost-effective means of transportation.


Official airport taxis are available directly from the stand located at the main entrance of the first level of the airport. Agree on the fare before starting your journey to avoid any surprises.

You can also contact the airport taxi on 1-809-586-0380

Car Rental

Car rental agencies are present at the airport, providing an option for those who prefer to drive themselves.

🚗 Considering renting a car? Check out DiscoverCars to search, compare, and save up to 70% on car rentals!

Public Transportation

Public buses are not recommended for airport transfers, especially if you are unfamiliar with the area or have significant luggage.

Each option has its advantages, and your choice will depend on factors like budget, comfort, and personal preference.

Is There Free Wi-Fi at Puerto Plata Airport

Staying connected at Puerto Plata Airport is straightforward and convenient, thanks to their complimentary Wi-Fi service. This ensures you can organize ground transport upon your arrival at the Puerto Plata Airport.

How to Travel Between Cities in the Region

Traveling between cities in the Dominican Republic from Puerto Plata can be done in several ways:


Several bus companies operate intercity services connecting Puerto Plata to other major cities. These buses are generally comfortable, air-conditioned, and affordable.

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Car Rental

Renting a car provides the flexibility to explore at your own pace and is ideal for those planning to visit multiple destinations.

🚗 Considering renting a car? Check out DiscoverCars to search, compare, and save up to 70% on car rentals!

Taxis, Ride-sharing and Private Transfer

For direct and convenient travel, taxis, ride-sharing or private transfer services can be used for intercity trips, though they are more expensive than buses.

🔎 To Search, Compare and Book Private Transfers Use TripAdvisor

Domestic Flights

Consider domestic flights from Puerto Plata’s airport to other parts of the Dominican Republic for longer distances.

Traveling between cities offers the opportunity to see the diverse landscapes and cultures within the Dominican Republic.

Is There Uber Eats in Puerto Plata?

Cartoon image of a man and his phone showing food delivery options

Uber Eats is not available in Puerto Plata. However, many local restaurants provide their own delivery options.

Apps and online platforms like PedidosYa are popular for food delivery in the Dominican Republic.

Final Thoughts on Uber in Puerto Plata

Uber’s presence in Puerto Plata has added a layer of convenience and reliability to the city’s transportation scene, particularly appealing to travelers who prefer the familiarity of the Uber platform. While it may not always be the cheapest option, especially compared to local buses or motorcoaches, its ease of use and transparent pricing make it a favored choice for many. Nevertheless, Uber in Puerto Plata has a few issues of its own, and travelers should be aware of the differences in the way the service works here.

The availability of alternative ride-sharing services, along with traditional taxis, ensures that visitors and locals alike have a range of transportation options to suit different needs and budgets. Whether exploring the city’s historic streets, venturing to nearby beaches, or traveling to and from the airport, the various modes of transport available in Puerto Plata cater to diverse preferences and offer a glimpse into the local way of life.

In summary, Puerto Plata’s transportation network, enhanced by services like Uber, provides a comprehensive, flexible, and enjoyable way to explore this captivating city and its surroundings. With each mode of transport offering a unique experience, visitors can immerse themselves fully in

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